Terms Of Service And Conditions
Varaprint LLC Terms of Service
Effective Date: April 28, 2026
These Terms of Service ("Terms") govern all use of the website, online store, product pages, design tools, quote requests, estimates, invoices, payment links, SMS/text messages, emails, proofs, mockups, portals, and all products and services offered by Varaprint LLC ("Varaprint," "we," "us," or "our"). These Terms apply whether an order is placed through our website, by email, by SMS/text, by phone, by social media, by invoice, by custom quote, by payment link, in person, or through any other ordering channel we make available.
By visiting our site, requesting a quote, uploading files, sending artwork, approving a proof, replying by email or SMS, paying an invoice, clicking a payment link, checking a box, submitting an order, or otherwise asking us to begin work, you agree to these Terms, our Privacy Policy, Shipping Policy, Return/Replacement Policy, and any product-specific rules, quote terms, invoice terms, artwork instructions, and order acknowledgments we provide. If you do not agree, do not use our services or place an order.
1. Company Information
Varaprint LLC
3 Parklane Blvd Suite 1000 West
Dearborn, Michigan 48126
United States
Email: info@varaprint.com
Phone: (517) 797-3000
2. Eligibility; Authority; Business Use
You represent and warrant that:
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You are at least 18 years old and legally capable of entering into a binding agreement, or you have authority from a parent, legal guardian, school, employer, team, club, business, nonprofit, or other legally responsible adult or entity to place the order and bind that person or entity.
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If you act on behalf of a business, nonprofit, organization, school, campaign, team, club, or other entity, you have full authority to bind that entity.
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All information you provide to us is complete, accurate, current, and not misleading.
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You will use our services only for lawful purposes.
Michigan generally treats persons 18 and older as adults for contract purposes. Varaprint does not undertake any duty to independently verify the age, identity, authority, agency, or legal capacity of every person requesting goods or services. We may rely on any order, approval, instruction, payment, reply, upload, communication, representation, or conduct that reasonably appears to come from the customer or an authorized representative.
If an order is placed by, for, or on behalf of a person under 18, or if the goods are intended for use by a person under 18, the parent, legal guardian, school, employer, sponsoring organization, payer, or other adult or entity authorizing, paying for, receiving, or benefiting from the order will be deemed the customer of record and will be fully responsible for payment, approvals, indemnity obligations, chargebacks, and all other obligations relating to the order.
Varaprint may, but is not required to, request adult authorization, refuse service, cancel a transaction, require prepaid funds, require pickup by an adult, or impose additional verification if we believe an order involves a minor, questionable authority, fraud risk, or heightened dispute risk.
3. Scope; Order Channels; Entire Transaction Record
Your agreement with Varaprint may consist of these Terms plus any combination of the following: website product descriptions, custom quotes, invoices, order summaries, proofs, mockups, art notes, production notes, emails, SMS/texts, messages exchanged through customer portals, shipping notices, and replacement or reprint communications.
All such materials may be used together to interpret the transaction, the scope of work, the approved artwork, and your obligations. In the event of a conflict, the following order of priority applies unless we expressly state otherwise in writing:
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A signed custom agreement expressly overriding these Terms.
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A Varaprint-issued quote, invoice, or order acknowledgment.
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These Terms.
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Product-page descriptions and general website policies.
4. Quotes, Estimates, and Pricing
Quotes, estimates, turnaround statements, mockups, and pricing are informational only unless expressly stated as a firm written commitment by Varaprint. All prices, specifications, materials, finishes, shipping charges, taxes, surcharges, and availability are subject to change at any time before our final acceptance of an order.
If a quote or listing contains an obvious clerical, technical, pricing, inventory, configuration, or description error, we may reject, cancel, correct, or reissue the order at any time before delivery, even after payment, and our sole obligation in that event will be to refund amounts actually received for the affected portion of the order.
5. Order Acceptance; Right to Refuse Service; Right to Cancel
Varaprint reserves the right, at any time and to the fullest extent permitted by law, to refuse service, decline further work, reject any file, artwork, content, project, customer, payment, or shipping address, place an order on hold, request additional verification, limit quantities, remove items, or cancel any order, in whole or in part, for lawful business, legal, operational, reputational, safety, fraud-prevention, production, capacity, or policy reasons.
This right applies before or after payment and before, during, or after review of artwork or production status. If we cancel an order before shipment and before full performance, our sole obligation will be to refund the unused portion of funds actually received, unless the cancellation results from your breach, fraud risk, chargeback risk, abusive conduct, unlawful content, intellectual-property concerns, inaccurate information, file problems, production infeasibility, force majeure, supplier disruption, or other cause outside our control, in which case we may also deduct charges for work already performed, design time, setup, sourcing, restocking, administrative time, payment processing losses, and other non-recoverable costs where allowed by law.
We may also refuse or cancel any order involving content that we reasonably believe is unlawful, infringing, defamatory, threatening, hateful, obscene, sexually explicit, deceptive, misleading, unsafe, discriminatory, controversial, inconsistent with our standards, likely to trigger complaints or disputes, reputationally risky, or otherwise unsuitable for our business, subject to applicable law.
5A. Order Restrictions; Restricted Industries; Restricted Uses
Varaprint’s Order Restrictions & Industries We Do Not Serve Policy is incorporated into these Terms by reference and forms part of the agreement between the customer and Varaprint.
Varaprint maintains business, brand, production, operational, legal, and risk-management standards for the types of orders, customers, industries, locations, uses, artwork, and projects it accepts. Varaprint may refuse, decline, cancel, pause, refund, or stop production on any order or request that Varaprint determines, in its sole business judgment and to the fullest extent permitted by law, falls within a restricted business, restricted content, restricted use, restricted location, restricted event, restricted industry, or restricted risk category.
Varaprint does not accept orders from, for, on behalf of, intended for use by, or intended to benefit businesses, organizations, events, locations, individuals, or third parties whose business, activity, or purpose includes the sale, promotion, marketing, distribution, display, advertising, support, or facilitation of alcohol, liquor, tobacco, vaping, nicotine, cannabis, CBD, THC, gambling, adult content, sexually explicit material, illegal activity, unauthorized or infringing intellectual property, counterfeit or suspected counterfeit goods, regulated products, age-restricted products, or any other product, service, industry, business, location, activity, or use that Varaprint determines is inconsistent with its business, brand, production, operational, legal, or risk-management standards.
Examples of restricted businesses include, but are not limited to, smoke shops, vape shops, tobacco retailers, liquor stores, cannabis dispensaries, adult businesses, gambling businesses, and similar businesses, locations, events, or operations.
This policy applies regardless of the artwork, product, message, design, wording, brand, logo, file, item, or material being printed. Varaprint may decline an order even if the printed material does not directly show, name, advertise, or mention a restricted product or service, if Varaprint determines that the order is placed by, for, on behalf of, delivered to, displayed at, distributed by, resold by, used by, connected to, or intended to support a restricted business, restricted location, restricted event, restricted industry, restricted activity, or restricted use.
Varaprint may also refuse, cancel, or refund any order that contains, advertises, promotes, depicts, references, supports, suggests, or is connected to restricted content, including alcohol, liquor, tobacco, vaping, nicotine, cannabis, CBD, THC, gambling, adult content, sexually explicit material, illegal activity, unlawful conduct, threats, harassment, hate speech, violence, misleading content, deceptive content, fraudulent content, unauthorized intellectual property, unauthorized logos, unauthorized trademarks, copyrighted materials, protected images, celebrity likenesses, product labels, packaging, counterfeit or suspected counterfeit goods, or any other content Varaprint determines is inconsistent with its business, brand, production, operational, legal, or risk-management standards.
Customers may not avoid this policy by ordering through another person, business, employee, contractor, marketing agency, reseller, friend, family member, third-party vendor, alternate account, or other intermediary. If Varaprint determines that an order is being placed for the benefit of a restricted business, restricted location, restricted event, restricted industry, restricted activity, or restricted use, Varaprint may refuse, cancel, pause, refund, or stop production of the order.
By placing an order with Varaprint, the customer represents, warrants, and confirms that the order is not being placed by, for, on behalf of, or for the benefit of any restricted business, restricted location, restricted event, restricted industry, restricted activity, or restricted use. The customer further confirms that the order will not be used, displayed, distributed, resold, transferred, delivered to, installed at, promoted by, or otherwise connected with any restricted business, restricted location, restricted event, restricted industry, restricted activity, or restricted use.
Customers are solely responsible for all artwork, logos, trademarks, trade names, copyrighted materials, images, designs, slogans, labels, packaging, brand references, likenesses, and other content submitted to Varaprint. By submitting artwork, files, text, images, logos, designs, or other materials to Varaprint, the customer represents and warrants that the customer owns the content or has all necessary rights, licenses, permissions, releases, and approvals to use, reproduce, print, display, distribute, resell, and authorize Varaprint to produce the submitted content.
Varaprint does not independently verify ownership, licensing, trademark rights, copyright rights, publicity rights, customer statements, business categories, end uses, delivery locations, or intended uses for every file or order submitted. Acceptance of artwork, files, payment, an online order, an in-person order, a quote request, a proof request, a custom request, or a repeat order does not mean Varaprint has verified that the customer has legal rights to the submitted content or that the order complies with this section.
Varaprint may refuse, cancel, pause, refund, or stop production on any order that Varaprint knows, suspects, or reasonably believes may contain unauthorized, infringing, counterfeit, misleading, deceptive, unlawful, or otherwise restricted content. This includes unauthorized use of trademarks, logos, brand names, copyrighted images, characters, celebrity likenesses, product labels, packaging, government seals, sports teams, designer brands, or other protected materials.
Varaprint may request additional information before accepting, producing, releasing, delivering, or completing an order. This may include information about the customer, business, artwork, intended use, end user, delivery address, display location, event, resale purpose, or rights to use submitted content. Failure to provide requested information, providing incomplete information, providing inaccurate information, misrepresenting the order, hiding the true end user, hiding the intended use, or attempting to avoid this policy may result in refusal, cancellation, refund, account restriction, or refusal of future service.
Varaprint is not required to investigate every order, verify every statement, detect every restricted use, identify every restricted business, confirm every delivery location, or determine whether every submitted file contains unauthorized or infringing content. The customer remains fully responsible for the accuracy, legality, ownership, permission, use, and final destination of the order.
Acceptance of artwork, files, payment, an online order, an in-person order, a quote request, a proof request, a custom request, or a repeat order does not guarantee acceptance, approval, production, completion, delivery, or release of the order. An order is not accepted for production until Varaprint has reviewed and approved the order for production.
If Varaprint cancels an order under this section before production begins, Varaprint may issue a refund for unproduced work, subject to any applicable processing fees, design fees, proofing fees, setup fees, labor fees, material fees, vendor fees, or other costs already incurred. If production has already started, Varaprint may deny a full refund or issue only a partial refund based on work completed, materials used, labor performed, setup completed, vendor costs incurred, or other expenses related to the order.
Varaprint is not responsible for customer losses, missed deadlines, lost sales, lost profits, lost event value, business interruption, advertising delays, installation delays, reputational harm, brand harm, goodwill loss, or other damages resulting from an order being refused, canceled, delayed, paused, refunded, or not produced under this section.
The customer agrees, to the fullest extent permitted by law, to defend, indemnify, and hold harmless Varaprint, its owners, employees, contractors, vendors, suppliers, representatives, and affiliates from and against any claims, demands, disputes, losses, damages, costs, expenses, attorney fees, liabilities, investigations, chargebacks, complaints, or legal issues arising out of or related to the customer’s artwork, submitted files, submitted content, lack of ownership or permission, false or incomplete information, violation or attempted violation of this section, or connection to any restricted business, restricted location, restricted event, restricted industry, restricted activity, or restricted use.
This section applies equally to all customers and is based on Varaprint’s business standards, brand standards, production standards, operational standards, restricted industry policy, content standards, risk standards, and intended-use restrictions. This section does not apply based on any customer’s race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, height, weight, familial status, marital status, disability, source of income, or any other legally protected status.
Varaprint does not refuse service because of a customer’s protected status. Varaprint may refuse orders based on restricted business categories, restricted industries, restricted content, restricted locations, restricted events, restricted uses, unauthorized content, legal risk, production limitations, operational concerns, reputational risk, safety concerns, or brand standards.
Varaprint’s decision to accept, produce, complete, or deliver one order does not require Varaprint to accept, produce, complete, or deliver any future order, similar order, related order, repeat order, or order from the same customer, business, organization, location, event, industry, reseller, or third party. Varaprint’s failure to enforce this section in one situation does not waive its right to enforce this section in any other situation.
Full Order Restrictions Policy: https://varaprint.com/pages/order-restrictions
6. Electronic Transactions; Acceptance by Email, SMS, Invoice, and Payment Link
You agree that transactions with Varaprint may be conducted electronically. To the fullest extent permitted by applicable law, you consent to the use of electronic records, electronic signatures, electronic approvals, electronic communications, and electronic notices.
Without limitation, the following may constitute valid evidence of your authorization, acceptance, or approval:
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Paying an invoice or payment link.
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Placing an order through our website or portal.
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Clicking a button labeled submit, approve, pay, continue, place order, or similar.
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Checking a box indicating agreement.
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Replying by email or SMS with words such as "approved," "okay," "looks good," "print it," "go ahead," or words of similar meaning.
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Sending us artwork, replacement artwork, revised artwork, or final files.
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Failing to object by a deadline stated in a proof email, invoice, quote, or production message where we clearly informed you that production would proceed absent timely objection.
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Requesting that we begin, continue, expedite, reorder, remake, install, ship, or otherwise perform work.
You agree that electronic records maintained by Varaprint, our website platform, our payment processor, our CRM, our invoicing provider, our email system, our SMS platform, or our internal systems may be used as evidence of your order, your acceptance of these Terms, your approval of artwork, your authorization for charges, your consent to communications, and the status of the transaction.
You consent to receive transactional and service-related communications from us by email, SMS/text, phone, and other reasonable channels regarding quotes, invoices, payment requests, proofs, approvals, production status, delivery, delays, replacements, disputes, collections, and customer service. You are responsible for keeping your contact information current.
7. Payment Terms; Deposits; Credit Terms; Authorization; Processing Losses
Payment in full, partial payment, or a required deposit may be due before we begin design, sourcing, production, finishing, packaging, shipment, installation, or release of goods, as determined by us. We may accept cash, certified funds, cashier's checks, business checks, personal checks, ACH, wire, credit cards, debit cards, digital wallets, online payment links, and other payment methods we choose to offer, but we are not required to accept every form of payment in every transaction.
Checks, ACH payments, and other non-card payments are accepted subject to final clearance. We may place any order, delivery, pickup, installation, or release of goods on hold until funds fully clear. Acceptance of a check, ACH, or other non-card payment does not waive our right to treat the order as unpaid until final settlement occurs.
By paying us through any method, you authorize Varaprint and its payment service providers to charge, debit, collect, or otherwise process the payment method for the quoted or invoiced amount, applicable taxes, shipping, rush charges, storage charges, rework approved by you, design charges, file-preparation charges, address correction charges, re-delivery costs, collection costs, and other authorized charges arising from your order. For ACH and similar bank payments, you authorize us and our service providers to originate debit entries, correction entries, re-presentments where allowed, and credits as needed to process the transaction, correct errors, or reverse duplicate entries.
Any quoted or approved credit terms, including Net 7, Net 10, Net 15, Net 30, or any other deferred-payment arrangement, are a revocable privilege and not a customer right. Credit terms apply only if expressly approved by Varaprint in writing. We may require a credit application, trade references, business verification, deposit, purchase order, written acknowledgment, or personal guaranty before extending credit. We may withdraw, shorten, suspend, or change credit terms at any time before shipment, before additional work, or upon any sign of payment risk.
Any customer purchase order, vendor onboarding form, payable-system entry, procurement portal term, or other customer document is for administrative convenience only and does not amend, replace, or supersede Varaprint’s Terms unless Varaprint expressly agrees in a signed writing that specifically references the conflicting provision. Acceptance of an order, issuance of an invoice, shipment of goods, or receipt of payment does not constitute acceptance of any additional or different customer terms.
Time is of the essence for all payment obligations. Any balance not paid when due is immediately past due. Upon default, Varaprint may, to the fullest extent permitted by law, do any or all of the following: suspend work; hold proofs; refuse release, shipment, delivery, or installation; revoke discounts; cancel future orders; require prepayment; accelerate all unpaid balances; apply payments in any order we choose; offset credits against amounts owed; and pursue collection.
If your payment is late, reversed, disputed, charged back, clawed back, blocked, dishonored, returned, or later determined to be unauthorized after we have reasonably relied on it, you remain liable for the full amount due, plus any collection costs, chargeback fees, ACH return fees, returned-check fees, bank fees, processor fees, investigation costs, storage costs, re-delivery costs, attorney fees where recoverable by contract or law, court costs, and interest at the lesser of seven percent (7%) per annum or the maximum lawful rate.
A returned check, rejected ACH, revoked ACH authorization, card dispute, or payment default on one invoice or order may be treated by Varaprint as a default on all open invoices and orders. We may require replacement payment by cash, certified funds, wire, or other immediately available funds. Acceptance of partial payment does not waive any remaining balance, default, remedy, lien right, reclamation right, or collection right.
To the fullest extent permitted by law, title to custom goods and other deliverables does not pass until Varaprint receives final, irrevocable payment in full, even if goods have been produced or made ready for delivery. Varaprint may withhold release, delivery, installation, transfer files, or other deliverables until all amounts owed are paid in full.
Cash payments are deemed received in the amount counted and receipted by Varaprint at the time of acceptance. We are not responsible for cash allegedly tendered but not receipted by us.
We may suspend work, withhold shipment, disable access, refuse future orders, or require certified funds if we reasonably believe a payment is risky, fraudulent, likely to be disputed, or insufficiently verified.
8. Made-to-Order Nature; Custom Work; No Resale Value Obligation
Most Varaprint products are custom, made-to-order, personalized, printed to your specifications, or specially sourced for your project. Because custom products are created for your particular use, resale value may be limited or nonexistent, and we are not responsible for your inability to repurpose, resell, reuse, or re-market any order.
You acknowledge that custom orders are inherently unique and are not sold on approval, trial, consignment, or guaranteed fitness for your intended marketing, promotional, legal, regulatory, event, or commercial use.
9. Customer Materials; Files; Data; Content; Instructions
You are solely responsible for all content, artwork, text, logos, slogans, trademarks, trade dress, designs, photographs, likenesses, QR codes, URLs, disclaimers, legal notices, contact information, dimensions, quantities, finishing selections, spelling, grammar, language, translations, bleed, margins, alignment, color choices, barcodes, scannability, licensing rights, permissions, and all other instructions or materials you provide or approve (collectively, "Customer Materials").
You bear full responsibility from top to bottom, start to finish, for the legality, accuracy, suitability, completeness, print-readiness, technical quality, and commercial consequences of Customer Materials and approved designs. We are not your legal advisor, brand advisor, campaign advisor, regulatory advisor, marketing advisor, accessibility advisor, trademark clearance service, or compliance consultant unless we expressly agree in writing to provide a specific professional service.
We may review files for obvious production issues as a courtesy, but we have no duty to inspect, detect, flag, correct, or refuse any error, defect, infringement, typo, omission, or legal problem in Customer Materials. Any comments, suggestions, warnings, or lack of comments from us do not shift responsibility away from you.
10. Artwork Created by Customer; Artwork Created by Varaprint; Responsibility Still Stays With Customer
Whether the artwork is:
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fully supplied by you,
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partially supplied by you and modified by us,
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recreated by us from your reference,
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designed by us based on your ideas or instructions, or
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produced collaboratively,
you remain solely responsible for the final approved content and for confirming that the final design is accurate, lawful, authorized, suitable, non-infringing, and fit for your intended use.
If Varaprint provides any design, layout, editing, resizing, cleanup, typesetting, branding assistance, mockup, or creative service, such work is performed in reliance on the information and approvals you provide. Unless we expressly agree in writing to provide original licensed creative services under separate terms, any design assistance we provide is a production support service only and does not transfer responsibility for legal clearance, factual accuracy, or commercial success to Varaprint.
11. Intellectual Property; Rights Clearance; Licenses; Indemnity
You represent, warrant, and covenant that you own or control all rights necessary for us to use, reproduce, modify, display, print, finish, package, install, and deliver the Customer Materials and approved designs, and that the same do not and will not violate any copyright, trademark, trade dress, patent, right of publicity, moral right, privacy right, contract right, or other right of any person or entity.
You grant Varaprint a nonexclusive, worldwide, royalty-free license to use Customer Materials solely as necessary to quote, proof, produce, fulfill, ship, install, support, replace, document, defend, and maintain records relating to your order.
You are solely responsible for obtaining all permissions, licenses, releases, consents, and approvals needed for the content in your order, including permission to use names, logos, images, slogans, photographs, likenesses, copyrighted works, trademarked content, and branded materials.
We may reject any order that raises intellectual-property concerns, but we have no duty to conduct clearance searches or verify your rights. You will defend, indemnify, and hold harmless Varaprint and its owners, managers, members, employees, contractors, agents, successors, service providers, and affiliates from any claim, demand, chargeback, investigation, lawsuit, penalty, loss, settlement, judgment, or expense arising from Customer Materials or your order, including alleged infringement or unauthorized use.
12. Proofs; Mockups; Samples; Approval; Deemed Approval
Any proof, digital mockup, rendering, layout, sample image, low-resolution preview, or production visualization is for review and approval purposes only. It may not perfectly reflect the final product, actual scale, exact placement, actual material behavior, exact Pantone match, final trimming, fold behavior, finishing effects, sheen, stitching, hemming, grommet placement, seam location, substrate texture, lighting conditions, monitor display, or delivery conditions.
You must review all proofs and mockups carefully and completely, including without limitation spelling, grammar, phone numbers, addresses, URLs, email addresses, QR codes, dates, times, pricing, disclaimers, fine print, dimensions, crop marks, bleed, safe area, color choices, image placement, image resolution, layers, transparency, barcode functionality, scannability, and compliance statements.
Once you approve a proof, once you pay after receiving a proof, once you direct us to proceed, once you fail to object by a stated deadline after being told production will continue absent objection, or once you otherwise authorize production, the artwork and order are deemed fully approved by you. After approval, all responsibility for the approved content and layout rests solely with you, and no change, refund, cancellation, replacement, or reprint will be required from Varaprint except as expressly required by law or expressly approved by us in writing.
If you choose to skip a proof, request rush production, fail to respond in time, or instruct us to print from submitted files without a proof, you assume all risks associated with that decision.
13. File Specifications; Print-Ready Responsibility; Technical Tolerances
You are solely responsible for supplying print-ready files that meet our stated specifications, including file type, resolution, dimensions, bleed, safe area, fonts, outlines, color mode, transparency flattening, linked images, overprint settings, cut paths, and other requirements.
If files do not meet specifications, we may nevertheless attempt production, request revised files, place the order on hold, make file adjustments as a courtesy, charge for file preparation, or cancel the order. We are not responsible for defects arising from low-resolution images, missing bleed, improper margins, incorrect dimensions, color-space issues, compression artifacts, editable layers, hidden objects, font substitution, unsupported file formats, or other file-preparation problems.
Industry-standard tolerances apply. Minor variations in color, density, registration, trim, fold, crease, score, drill position, die cut alignment, perforation, stitch location, finishing, coating, laminate, binding, seam placement, hem size, grommet placement, packaging count, substrate appearance, and final dimensions are normal and are not defects. Exact matches to prior jobs, physical samples, on-screen colors, competitor prints, or Pantone values are not guaranteed unless we expressly agree in writing to a specific color-match service.
14. Quantities; Overruns; Underruns; Batches; Substitutions
Actual delivered quantity may vary from the ordered quantity due to setup, spoilage, finishing realities, packaging methods, vendor processes, or production constraints. Unless we expressly agree otherwise in writing, reasonable overruns or underruns are acceptable and will not constitute a defect.
We may fulfill an order in multiple production runs, partial shipments, or batches. Slight batch-to-batch variation is normal. We may substitute materially comparable stock, substrate, packaging, or components when necessary because of inventory shortages, supply disruptions, manufacturer issues, or product discontinuation, provided the substitution is commercially reasonable.
15. Production Time; Turnaround; Shipping; Delivery; Third-Party Delays
Any production time, turnaround estimate, ship date, transit estimate, event date discussion, in-hands estimate, arrival estimate, installation target, or similar timing statement is an estimate only unless we expressly state in a signed writing that a particular date is guaranteed and what remedy applies if missed.
Production does not begin until all prerequisites set by Varaprint are satisfied, including payment clearance, fraud review, receipt of usable files, proof approval if applicable, and confirmation of required details.
We are not liable for delay, nonperformance, misdelivery, lost packages, damage in transit, missed events, missed launches, lost campaigns, lost ad spend, supplier delays, manufacturer delays, stock shortages, customs delays, freight delays, courier delays, installation delays, weather, labor shortages, machine failure, software failure, utility interruption, cyber incidents, carrier routing issues, force majeure events, acts of government, or any event beyond our reasonable control.
You expressly agree that Varaprint shall not be liable for any actual or alleged brand damage, reputational damage, goodwill loss, embarrassment, public-relations harm, customer churn, lost market opportunity, lost launch value, missed promotion value, missed event exposure, lost business, lost profits, loss of revenue, or other indirect or consequential harm arising out of delay, non-delivery, partial delivery, supplier issues, or third-party performance.
If delay occurs, our obligations will be limited to those expressly required by applicable law and any written remedy we expressly offered. We may, in our discretion, revise schedules, suspend work, split shipments, substitute methods, or cancel and refund the affected unfulfilled portion of the order.
16. Carrier Risk; Shipping Address; Delivery Completion
You are responsible for providing a complete and accurate shipping address and delivery instructions. We are not responsible for delays, losses, theft, porch piracy, failed delivery, address errors, re-delivery costs, storage fees, carrier scans, or misdelivery caused by inaccurate or incomplete information provided by you.
Unless otherwise required by law or expressly agreed in writing, risk of loss transfers to you upon tender of the goods to the carrier or, for customer pickup, upon our making the goods available for pickup.
Carrier tracking, delivery scans, pickup confirmation, signed delivery, photo delivery confirmation, or similar records may be relied upon as evidence of shipment or delivery.
17. Installation; Use; Application; Environmental Conditions
If printed products are to be installed, applied, displayed, mounted, wrapped, suspended, or used in a particular environment, you are solely responsible for confirming suitability of the product, substrate, surface, location, weather conditions, code compliance, permits, and safe installation conditions unless we expressly agree otherwise in writing.
We are not liable for installation error by you or third parties, improper application, incompatible surfaces, weather exposure, wall or paint failure, removal damage, fading, wear, vandalism, misuse, or failure caused by environmental conditions.
18. Inspection; Claims; Exclusive Process
You must inspect all delivered goods promptly upon delivery or pickup. Any claim for visible shipping damage, shortage, wrong item, or obvious print defect must be submitted in writing to Varaprint within three (3) calendar days after delivery or pickup. Any claim for a non-obvious manufacturing defect that could not reasonably have been discovered on initial inspection must be submitted in writing within five (5) business days after delivery or pickup. All claims must include order information, clear photographs, packaging photos if shipment-related, and any other documentation we reasonably request.
Failure to give timely notice with adequate supporting information constitutes acceptance of the order and a waiver of the claim to the fullest extent permitted by law.
We must be given a reasonable opportunity to investigate. You must preserve the goods, packaging, and shipment materials until the claim is resolved. You may not destroy, resell, alter, distribute, or continue using the allegedly defective goods in a way that prevents inspection and then seek relief from us.
19. Limited Remedy; Replacement or Reprint Only
To the fullest extent permitted by law, your exclusive remedy for any claim relating to printed goods, custom products, design support, proofs, production, shipment, delay, or performance is limited, at Varaprint’s option, to one of the following for the affected portion of the order only:
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repair,
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replacement,
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reprint,
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store credit, or
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refund of the amount actually paid to Varaprint for the specific affected portion of the order.
Varaprint has no obligation to provide any remedy unless and until it verifies the claim under its claim procedures. We may require return or destruction of goods as a condition of any remedy.
Under no circumstances will Varaprint be responsible for expedited replacement costs from another vendor, third-party labor, installation labor, removal labor, event costs, design costs, ad costs, marketing spend, lost sales, reputational harm, brand harm, lost opportunity, or any incidental, special, indirect, exemplary, or consequential damages.
20. No Warranties; Disclaimer of Business Results
To the fullest extent permitted by law, all products and services are provided "as is," "as available," and with all faults. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing, course of performance, usage of trade, or sample.
Without limiting the foregoing, we do not warrant that any product or service will:
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increase sales,
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improve brand perception,
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achieve a particular marketing result,
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comply with laws applicable to your business,
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be uninterrupted or error-free,
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match every expectation formed by prior jobs, digital previews, or verbal discussions, or
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arrive in time for any event, launch, campaign, promotion, grand opening, trade show, election, holiday, or deadline.
21. No Liability for Brand, Reputation, or Commercial Harm
To the fullest extent permitted by law, Varaprint shall not be liable for any claim that our goods, services, delay, non-delivery, partial delivery, design support, or refusal of service caused or contributed to any of the following:
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harm to brand image,
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reputational injury,
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goodwill loss,
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negative customer perception,
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embarrassment,
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public-relations harm,
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campaign failure,
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missed launch,
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missed event,
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lost resale opportunities,
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lost advertising value,
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wasted media spend,
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business interruption,
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lost profits,
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lost revenue, or
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any similar commercial, reputational, or intangible loss.
These categories of loss are expressly excluded damages and are not recoverable from Varaprint, whether the theory is contract, tort, negligence, warranty, strict liability, statute, or otherwise, even if we were advised that such damages were possible.
22. Limitation of Liability Cap
To the fullest extent permitted by law, Varaprint’s total aggregate liability arising out of or related to any order, transaction, product, service, or series of related events will not exceed the amount actually paid to Varaprint for the specific affected portion of the order giving rise to the claim.
If an order contains multiple line items, shipments, releases, locations, phases, or components, any alleged liability will be limited to the specific affected portion only and will not expand to unaffected items or the order as a whole unless required by applicable law.
This limitation applies collectively to all claims, causes of action, damages, losses, liabilities, and theories of recovery, and it applies even if any limited remedy fails of its essential purpose, except to the extent a limitation cannot be enforced under applicable law.
23. Customer Conduct; Harassment; Abuse; Fraud; Chargebacks
You agree not to harass, threaten, abuse, defame, intimidate, dox, impersonate, spam, extort, or otherwise mistreat Varaprint personnel or representatives. We may immediately cease communications, refuse service, cancel orders, preserve evidence, and pursue any available legal remedy in response to abusive conduct, fraud, attempted fraud, payment abuse, serial disputes, bad-faith complaints, or improper chargebacks.
Filing a chargeback or payment dispute without first following our claim process, while retaining the goods, or after approving the work may be treated by us as evidence of bad faith to the fullest extent permitted by law.
24. Storage; Archiving; No Duty to Retain Files
We may, but are not obligated to, retain artwork, proofs, production files, job settings, or order records for any particular period. We may delete, archive, purge, or disable access to files at any time without liability.
You are solely responsible for maintaining your own backups of all artwork, data, and approved files. We are not a cloud storage provider or records custodian for your business.
25. Portfolio and Promotional Use
Unless you and Varaprint expressly agree otherwise in writing before production begins, Varaprint may display non-confidential finished work, mockups, project names, and related visuals for portfolio, sample, marketing, social media, trade, educational, or promotional purposes. If a project is confidential or embargoed, you must tell us in writing before work begins and we must expressly agree in writing.
26. Compliance With Law; Customer Responsibility for Use
You are solely responsible for how products are used, displayed, installed, distributed, advertised, or relied upon after delivery. You are solely responsible for legal compliance relating to your content and use case, including advertising disclosures, regulated products, election materials, labor notices, accessibility, licensing, labeling, and any industry-specific rules.
Varaprint does not guarantee that any design, wording, or printed item complies with any law, ordinance, regulation, platform rule, landlord rule, mall rule, HOA rule, event rule, or brand guideline.
27. Indemnification
You will defend, indemnify, and hold harmless Varaprint LLC and its owners, members, managers, officers, directors, employees, agents, contractors, suppliers, manufacturers, licensors, service providers, successors, and assigns from and against any and all claims, demands, actions, proceedings, investigations, losses, liabilities, damages, judgments, settlements, fines, penalties, costs, and expenses, including reasonable attorney fees and costs, arising out of or related to:
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your Customer Materials,
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your approved artwork,
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your breach of these Terms,
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your misuse of goods or services,
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your unlawful, misleading, or infringing content,
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your instructions,
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your installation or use of the products,
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your sale or distribution of the products to others,
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your dispute with any third party, or
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any allegation that Varaprint should be responsible for your brand, business, marketing, event, or reputational outcomes.
28. Dispute Resolution; Arbitration; Class Action Waiver
To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to Varaprint, these Terms, any quote, any invoice, any payment link, any order, any communication, any proof, any product, any service, or any transaction between you and Varaprint shall be resolved by binding individual arbitration and not in court, except that:
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either party may bring an individual action in small claims court if it qualifies,
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Varaprint may seek injunctive relief, temporary restraining relief, collection relief, replevin, or enforcement of intellectual-property rights in any court of competent jurisdiction, and
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if this arbitration provision is found unenforceable as to a particular dispute, that dispute shall be brought exclusively in the state courts located in Wayne County, Michigan, or the federal court serving that county, and you consent to personal jurisdiction and venue there.
The arbitration shall be conducted on an individual basis only. No class action, collective action, mass arbitration, consolidated action, representative action, or private-attorney-general action is permitted to the fullest extent allowed by law. You and Varaprint waive any right to a jury trial except to the extent such waiver is prohibited for a particular claim not subject to arbitration.
As a condition precedent to filing arbitration or suit, you agree to send Varaprint a written notice of dispute describing the claim and requested relief and to allow at least 30 days for informal resolution.
29. Governing Law
These Terms and all disputes between you and Varaprint shall be governed by the laws of the State of Michigan, without regard to conflict-of-law rules, except where federal law controls.
30. Time Limit to Bring Claims
To the fullest extent permitted by law, any claim by you arising out of or relating to any order, product, service, or transaction with Varaprint must be commenced within one (1) year after the claim accrued, or it is permanently barred.
31. No Waiver; Severability; Assignment
If we do not enforce a provision, that is not a waiver. If any provision is found unenforceable, that provision shall be modified to the minimum extent necessary or severed, and the remaining provisions shall remain in full force and effect.
You may not assign your rights or obligations without our prior written consent. We may assign our rights and obligations at any time.
32. Changes to Terms
We may revise these Terms at any time by posting updated Terms on our website or otherwise making them available to you. The Terms in effect at the time of your order or acceptance will generally govern that transaction, unless applicable law requires otherwise or you later expressly agree to updated Terms for a later transaction.
33. Contact
Questions, notices of dispute, and claims submissions must be sent to:
Varaprint LLC
3 Parklane Blvd Suite 1000 West
Dearborn, Michigan 48126
Email: info@varaprint.com
Phone: (517) 797-3000
Add-on Order Acceptance Language for Checkout, Invoices, and Payment Links
Use this short language anywhere you collect payment or approval:
By paying, approving, replying to this message, clicking a payment link, submitting artwork, or placing this order, you confirm that you have reviewed and accepted Varaprint LLC’s Terms of Service, Shipping Policy, and Return/Replacement Policy; that all artwork, spelling, layout, quantities, sizes, materials, shipping details, and order specifications are fully approved by you; that custom orders are final once approved or in production; that delivery dates are estimates only; that funds must clear before release unless Varaprint expressly grants written credit terms; and that Varaprint is not liable for delays, third-party carrier, supplier, manufacturer, or installer issues, or for any lost profits, branding damage, reputational harm, goodwill loss, chargebacks, or other consequential damages.
Add-on Proof Approval Language
APPROVAL TO PRINT: By approving this proof, replying to this message, paying the related invoice, or allowing the stated approval deadline to pass without objection, you confirm that all content and layout are final and accurate, including spelling, grammar, contact information, dimensions, colors, bleed, crop, and legal/compliance language. You accept full responsibility for the approved artwork whether supplied by you or prepared by Varaprint from your instructions. After approval, changes, cancellations, refunds, reprints, or credits are not available except as required by law or expressly approved by Varaprint in writing.
Add-on Delay Notice Language
DELIVERY / TURNAROUND NOTICE: Any production, shipping, or arrival date is an estimate only and is not guaranteed unless Varaprint expressly states otherwise in writing. Varaprint is not responsible for delays caused by suppliers, manufacturers, installers, freight companies, shipping carriers, weather, stock shortages, labor shortages, equipment failure, utility interruption, cyber incidents, or other events beyond its control. Varaprint will not be liable for any lost profits, lost revenue, lost event value, branding damage, reputational harm, campaign loss, goodwill loss, or other indirect or consequential damages arising from delay.
Add-on Invoice / Net Terms Language
PAYMENT TERMS NOTICE: Any Net 7, Net 10, Net 15, Net 30, or other credit terms are valid only if expressly approved by Varaprint in writing and may be withdrawn at any time before shipment or additional work. Past-due balances may result in work stoppage, shipment hold, pickup hold, cancellation of future orders, acceleration of unpaid balances, and collection activity. Checks, ACH payments, and other non-card payments are accepted subject to final clearance. Returned checks, rejected ACH payments, reversals, chargebacks, and failed payments may trigger additional fees, collection costs, and interest at the lesser of seven percent (7%) per annum or the maximum lawful rate.
Add-on Minor / Adult Authorization Language
MINOR / AUTHORITY NOTICE: Varaprint does not undertake a duty to independently verify the age or authority of every person requesting goods or services. If an order is placed by, for, or on behalf of a person under 18, or for goods intended for use by a person under 18, then the parent, legal guardian, school, employer, sponsoring organization, payer, or other adult or entity authorizing, paying for, receiving, or benefiting from the order will be deemed the customer of record and will be fully responsible for payment, approvals, disputes, chargebacks, and all other obligations relating to the order. Varaprint may refuse or cancel any such transaction, require adult authorization, require prepayment, or require adult pickup at its sole discretion.